The International Nepal fellowship [UK] holds and processes personal details in accordance with the Data Protection Act 1998 and is registered with the Information Commissioner [Registration Number Z656829X] as a data controller.
The International Nepal Fellowship UK [INF UK] is committed to protecting your privacy. We aim to ensure that all your personal information is held securely and safely. We will make every reasonable effort to ensure that appropriate security is in place to protect your personal details from loss, theft, misuse, unauthorised access or disclosure.
We promise to protect your privacy and will not share your details with other organisations. All information you give us is managed in accordance with the Data Protection Act (1998).
1. Your consent
When sharing information with us, you are stating that you are over 18 years of age or are a minor acting with parental consent.
2. Your rights
It is your right to request details of the information we hold about you. For a copy of your personal information held by us, please write to our Data Controller at the address given above sending a cheque for £10 made out to the International Nepal Fellowship. We will respond within 40 days of receiving your letter. Make sure you also send us the cheque [to cover administrative costs] and proof of identity, such as a copy of your passport or UK/Irish driver's license, to ensure that there is no mix-up between your identity and someone else.
For more information about data protection and your rights, see the Information Commissioner's website at www.ico.org.uk
3. What information we collect, and how we use that information
We store your personal data that you give us directly, and collect data from our website, for a number of reasons, primarily to provide you with the most useful and relevant information and services from INF. We do this by collecting and analysing both anonymous [or aggregate] data and personal data volunteered by you online.
In some areas of our website, for example forms, e-mails, polls and survey submissions, we collect personal data such as your name, address, telephone number and e-mail address. We may use this personally identifiable information to customise the content on the INF website to suit visitors’ current and future needs, to process any requests, applications or transactions undertaken by you, and for internal administration and analysis. We use this information only for the reason you have supplied it or any other reason for which you have given permission.
Where relevant, information is provided to explain why the data is being collected and how it will be used. In some cases we may ask you to 'opt in' to receive future communications including e-mail or text marketing. In other cases, when we ask you for information about yourself, you may, by ticking the appropriate box provided, tell us that you do not want future communications from us. If you enter sensitive personal data, including but not limited to your racial or ethnic origin, political opinions, religious or spiritual beliefs or your physical or mental health or condition, you hereby consent to the use of such data.
In addition to information given explicitly by you, we may also collect information about your visit to our website [for example, the date and time of your visit and the pages that you view]. This information is not connected to you personally, and is in aggregate form. This kind of data helps us to understand how our visitors use our site so that future website development can better meet your needs.
4. How you can update the info we hold
It is important to us that the information we have for you is accurate. If you change email address, postal address, or if any other information we hold has changed or is inaccurate, you can let us know:
Email us at email@example.com
Write to Supporter Relations, INF/UK, The Cottage, 22 Weoley Park Road, Selly Oak, Birmingham B29 6QU with the details.
5. Disclosure of information to outside parties
As a matter of policy, we do not sell, rent or pass on any information about you to other organisations. However, we may share your data with INF organisations after seeking your explicit consent, for instance, if you are not from the UK or Ireland we may suggest transferring your data to an INF office in the country of your residency. We may share your data with other INF organisations in order to provide you with information or services that you have requested where such information or services are delivered by other INF offices. We require members of the INF family, partners and affiliates to comply strictly with data protection laws, and ensure that the minimum amount of data necessary to fulfil an activity is transferred.
Should you support mission personnel, we may share information about your name and gift amounts so that they are aware of contributions towards their support target.
We may also need to pass on information when required by law or by a regulatory body [for example, for a Gift Aid audit by the Inland Revenue, or if asked for details by a law enforcement agency].
We may provide third parties with overall information about visitors and users to our site but this information, other than as explained above, is both aggregate and anonymous. Your privacy is protected.
Occasionally, we employ agents to carry out tasks on our behalf, such as fulfilling orders or processing donations. These agents are bound by our data handling policy to protect your privacy just as we would ourselves.
The information we gather helps us to send you the right thing at the right time - to fulfil orders for resources, send you updates and appeals for emergencies, and provide you with products or services.
We may also use your details to contact you at some time in the future to tell you about our work. We may write to you to tell you about the need for more funds, or we may write to tell you about a campaign which we think you might want to know about, to help you stay informed and up to date with current news and opportunities to be involved.
INF-UK will contact you for marketing or fundraising purposes unless you have told us not to be contacted for these purposes and have opted out from receiving further information. Where you have provided your postal address we may send you direct mail about our work unless you have told us that you do not wish to receive such information.
If you want to change what information you receive from INF/UK, please write to us or call the office on 0121 472 2425. You can also manage your communication preferences directly here. You can opt out of different types of emails at any time by clicking the unsubscribe link at the bottom of our emails, where it will explain what you are opting out of.
7. How long we keep personal information
How long we keep your personal information on our systems varies depending on what the information is intended to be used for. For some instances, there is a legal requirement to hold data for a minimum period of time.
Where there is no legal requirement to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected.
Should you request us not to send you marketing information, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
We collect data using cookies. A cookie is an alphanumeric text file that is sent from a website and stored on your computer's hard drive by your web browser. Cookies allow a website to remember who you are, so that when you visit again it recognises you as a visitor and can help you with personalised information when filling out forms or signing in. Most browsers allow you to turn off the cookie function. To do this, look at the help menu on your browser.
9. Third Party Cookies
We use websites such as YouTube and Vimeo to share our films. Some of our pages also contain embedded content from other such websites, and as such you may receive cookies delivered from these websites.
As we do not govern the publication of third party cookies, please check the main websites of the relevant third parties for more information on their privacy policies and usage of cookies.
10. Use of IP addresses
We may collect IP addresses to obtain aggregate information on the use of this website, i.e. to find out how we are doing or from which countries visitors to our site are coming from. An IP address is a number assigned to your computer by a web server when you are on the web. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues, or to comply with legal requirements.
11. How we use your financial/credit card information
In order to process financial transactions online we will transfer you to secure sites of third parties who will process the payment process on our behalf. These partners have been carefully selected and will securely process your payment in accordance with the Payment Card Industry Security Standard.
12. Links to other websites – not responsible for privacy or protection of information users provide whilst visiting such websites
Please be aware that we might merge or sell our business or assets in the future. If we do, personal information is usually considered an asset in such transactions. If this happens we have the right to disclose, transfer, sell, assign or licence any of the information described above, including personally identifiable information, to third parties as a result of or in preparation for the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of the International Nepal Fellowship, and you consent to such disclosure, transfer, sale, assignment or licence.
14. How to contact us
If you have any questions about how your data is handled, please contact us on firstname.lastname@example.org or telephone us on +44 121 472 2425 between 9am and 5pm GMT or you can write to:
The Data Controller
International Nepal Fellowship
22 Weoley Park Rd,
Birmingham B29 6QU, UK
If you wish to make a complaint, please refer to our complaints policy - please click here.
15. Relevant legislation and acts to this policy
Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) 2003.
16. Date that the info/page was written
Policy accurate as of November 2015